Terms and Conditions

Last updated: 07 June 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Teapot Publishing website and the purchase of any products or services from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

These Terms are governed by the laws of the Republic of South Africa and are to be read in conjunction with the Consumer Protection Act 68 of 2008 (CPA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Protection of Personal Information Act 4 of 2013 (POPIA).

2. Definitions

  • “Teapot Publishing”, “we”, “us”, “our” refers to Teapot Publishing, a South African publishing business.
  • “Customer”, “you”, “your” refers to any person who accesses or uses our website or purchases products from us.
  • “Products” refers to books, digital publications, merchandise, and any other goods or services offered on our website.
  • “Website” refers to the Teapot Publishing website and all associated pages.

3. Eligibility

By placing an order on our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. If you are purchasing on behalf of a minor, you accept full responsibility for the transaction.

4. Products and Pricing

All prices are displayed in South African Rand (ZAR) and include Value Added Tax (VAT) at the prevailing rate, unless otherwise stated. We reserve the right to change prices at any time without prior notice; however, any price changes will not affect orders already confirmed.

We make every effort to display accurate product descriptions, images, and pricing. In the event of an error, we reserve the right to correct the error and cancel or amend your order accordingly.

5. Orders and Acceptance

When you place an order, you are making an offer to purchase. Your order is subject to acceptance by Teapot Publishing. We will confirm receipt of your order by email; however, this does not constitute acceptance. A contract is formed only when we dispatch the product and send a dispatch confirmation.

We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, errors in pricing or description, or suspicion of fraudulent activity.

6. Payment

Payment is required at the time of order placement. We accept payment via the methods displayed at checkout. All payments are processed securely through our third-party payment gateway.

You warrant that the payment details provided are accurate and that you are authorised to use the selected payment method.

7. Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to courier delays, customs clearance, or force majeure events.

Risk in the Products passes to you upon delivery. Ownership passes upon full payment.

For detailed information, please refer to our Shipping Policy.

8. Returns, Refunds, and Exchanges

We are committed to fair dealing in terms of the CPA. For details on our return, refund, and exchange policies, please refer to:

9. Intellectual Property

All content on this website, including text, images, logos, book covers, and designs, is the intellectual property of Teapot Publishing or its licensors and is protected by South African copyright law and international treaties. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Limitation of Liability

To the extent permitted by law, Teapot Publishing shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

Nothing in these Terms limits or excludes our liability as required by the CPA or other applicable law.

11. Indemnification

You agree to indemnify and hold harmless Teapot Publishing, its owners, employees, and agents from any claims, losses, damages, liabilities, or expenses arising from your use of the website, your violation of these Terms, or your infringement of any third-party rights.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with POPIA. Please refer to our Privacy Policy for full details.

13. Prohibited Conduct

You agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorised access to any part of the website or its systems.
  • Upload or transmit viruses, malware, or other harmful code.
  • Interfere with the proper functioning of the website.
  • Scrape, data mine, or use automated tools to extract content without permission.

14. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure results from circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, government actions, or infrastructure failures.

15. Dispute Resolution

Any dispute arising from these Terms or your use of our website shall first be attempted to be resolved through informal negotiation. If unresolved, the dispute shall be submitted to mediation in accordance with the rules of the Arbitration Foundation of Southern Africa (AFSA).

As a consumer, you also have the right to refer a dispute to the Consumer Goods and Services Ombud (CGSO) or the National Consumer Commission (NCC).

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any legal proceedings shall be subject to the jurisdiction of the courts of South Africa.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be effective upon posting on this page. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

19. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Email: cathteapot@gmail.com
Business: Teapot Publishing, South Africa